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UKVI IELTS and Life Skills Test Delay and Cancellation Policy

Please check the below page for Regular IELTS and Computer-Delievered IELTS cancellation Policy.
※ Regular IELTS and Computer-Delievered IELTS cancellation Policy page

  • How to apply : [Login]→[My Page]→[Application Amendments]
  • If you cancel your IELTS test registration more than 14 days before the test you will receive a 75% refund of the total test fee.
  • If you cancel your IELTS test registration within 14 days but more than two days before the test you will receive a 50% refund of the total test fee.
  • If you cancel your IELTS test registration within two days of the test you will receive a 25% refund of the total test fee.
  • If you cancel your IELTS test registration on the test day or after the test no refund will be provided.
  • How to: go to ‘Applications Amendments’
Period Admin fee for Cancellation Admin fee for Test Delay
Within 7 days after the payment date None Charge
After 8 days from the payment date Charge
After the test date Non-refundable
7 days before the test date Non-delayed

※ Please see the below more details.

※ IELTS Test Cancellation of the registration day Policy
Regardless of the exam registration deadline, if candidates cancel the tests on the day the registration is made, the candidates can get full refunds. It is possible to request the cancellation before the midnight of the exam registration date. If candidates request the cancellation after British Council Korea business hour (9:00 – 17:00, Mon - Fri), you should send the email regarding your inquiries at exams@britishcouncil.or.kr. by 23:59:59pm on the day.

Within 7 days after the payment date

  • Admin fee for Cancellation : None
  • Admin fee for Test Delay : Charge

After 8 days from the payment date

  • Admin fee for Cancellation : Charge
  • Admin fee for Test Delay : Charge

After the test date

  • Admin fee for Cancellation : Non-refundable
  • Admin fee for Test Delay : Non-delayed

7 days before the test date

  • Admin fee for Cancellation : Non-refundable
  • Admin fee for Test Delay : Non-delayed

※ IELTS Test Cancellation of the registration day Policy
Regardless of the exam registration deadline, if candidates cancel the tests on the day the registration is made, the candidates can get full refunds. It is possible to request the cancellation before the midnight of the exam registration date. If candidates request the cancellation after British Council Korea business hour (9:00 – 17:00, Mon - Fri), you should send the email regarding your inquiries at exams@britishcouncil.or.kr. by 23:59:59pm on the day.

Test fee for IELTS test as of 1 April will be changed, please check the details on below.
Test Type Test Fee Admin fee
for Test
Delay
Admin fee
for Test
Cancellation
Refunded
Amount
IELTS for UKVI 304,000 76,000 75% 76,000 228,000
50% 152,000 152,000
25% 228,000 76,000
IELTS Life skills 220,000 55,000 75% 165,000 55,000
50% 110,000 110,000
25% 55,000 165,000

IELTS for regular

  • Test Fee : 304,000
  • Admin fee for Test Delay : 76,000
  • Admin fee for Test Cancellation
    - 75% : 76,000
    - 50% : 152,000
    - 25% : 228,000
  • Refunded Amount
    - 75% : 228,000
    - 50% : 152,000
    - 25% : 76,000

IELTS Life skills

  • Test Fee : 220,000
  • Admin fee for Test Delay : 55,000
  • Admin fee for Test Cancellation
    - 75% : 55,000
    - 50% : 110,000
    - 25% : 165,000
  • Refunded Amount
    - 75% : 165,000
    - 50% : 110,000
    - 25% : 55,000


- Paper-based IELTS and UKVI information on HERE
- Computer-delivered IELTS information on HERE

Test Delay

  • -You are not allowed to sit the test without your passport. No delay or refund will be offered.

    e.g) Loss of passport, Submission for visa application, Issue a new passport

    -You can select your new test date within Exam Schedule registered on the website form your original test date.
    (IELTS registration-> Online registration-> Exam Schedule)

Test Cancellation & Refund

  • -If you request test cancellation after the deadline due to the medical issues, nature disasters, or accidents with appropriate evidences and proofs, Please send us the documents within 2 days to support your request.( Medical evidence : Illness or serious cause-It does not include a minor illness such as a cold.)

    e.g.) 7 JUL IELTS Candidate: Candidate should contact to British Council office via mail or phone by 9 JUL(Next Monday) and send the supporting documents by 10 JUL(Next Tuesday).

    -Candidates who are unable to take the test for personal reasons such as a minor illness or a trip will not receive a refund.

    -Candidates should send an e-mail related to Test Delay or Refund with below address.
    E-mail address: exams@britishcouncil.or.kr (including candidate name, test date, test venue)