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Regular IELTS Delay and Cancellation Policy

Please check the below page for UKVI and Life skills cancellation Policy.
※ UKVI and Life skills cancellation Policy Page

  • How to apply : [Login]→[My Page]→[Application Amendments]
Period for Cancellation Admin fee for Cancellation
Within 7 days after the payment day None
After 8 days from the payment day Charge
7 days before the test date Non-refundable
Period for Test Delay Admin fee for Test Delay
5 weeks before the test date None
Within 5 weeks after the test date Charge
3 days before the test date Non-delayed

※ The deadline for 20 June IELTS test Cancellation is 23:59:59 on 12 June. (Candidate who has completed the payment 7 days before the test date cannot request the cancellation.)

※ The deadline for 20 June IELTS test Delay is 23:59:59 on 16 June.

  • Delay / Cancellation Fee
Test fee for IELTS test as of 1 April 2022 will be changed, please check the details on below.
Test Type Test Fee Admin Fee for Test Delay
or Cancellation
Refunded
Amount
Regular IELTS IELTS on Paper 273,000 68,000 205,000
IELTS on Computer

※ If the test date is within 7 days from registration date, the cancellation is not allowed.


※ Same-day cancellation requests are limited to the details requested through the website before midnight (23:59:59 of the day) on the day of payment, and will be fully refunded.
If a cancellation request cannot be made through the website, only requests submitted through e-mail(exams@britishcouncil.or.kr)before midnight on the day of payment can be processed.

Within 7 days after the payment date

  • Admin fee for Cancellation : None
  • Admin fee for Test Delay : Charge

After 8 days from the payment date

  • Admin fee for Cancellation : Charge
  • Admin fee for Test Delay : Charge

7 days before the test date

  • Admin fee for Cancellation : Non-refundable
  • Admin fee for Test Delay : Non-delayed

※ The deadline for 20 June IELTS test Cancellation is 23:59:59 on 12 June. (Candidate who has completed the payment 7 days before the test date cannot request the cancellation.)

※ The deadline for 20 June IELTS test Delay is 23:59:59 on 16 June.

  • Delay / Cancellation Fee

IELTS for regular

  • Test Fee : 273,000
  • Admin fee for Test Delay : 68,000
  • Admin fee for Test Cancellation : 68,000
  • Refunded Amount : 205,000

※ If the test date is within 7 days from registration date, the cancellation is not allowed.


※ Same-day cancellation requests are limited to the details requested through the website before midnight (23:59:59 of the day) on the day of payment, and will be fully refunded.
If a cancellation request cannot be made through the website, only requests submitted through e-mail(exams@britishcouncil.or.kr)before midnight on the day of payment can be processed.

Test Delay

  • -You are not allowed to sit the test without your passport. No delay or refund will be offered.

    e.g) Loss of passport, Submission for visa application, Issue a new passport

    -You can select your new test date within Exam Schedule registered on the website form your original test date.
    (IELTS registration-> Online registration-> Exam Schedule)

Test Cancellation & Refund

  • -If you request test cancellation after the deadline due to the medical issues, nature disasters, or accidents with appropriate evidences and proofs, Please send us the documents within 2 days to support your request.( Medical evidence : Illness or serious cause-It does not include a minor illness such as a cold.)

    e.g.) 7 JUL IELTS Candidate: Candidate should contact to British Council office via mail or phone by 9 JUL(Next Monday) and send the supporting documents by 10 JUL(Next Tuesday).

    -Candidates who are unable to take the test for personal reasons such as a minor illness or a trip will not receive a refund.

    -Candidates should send an e-mail related to Test Delay or Refund with below address.
    E-mail address: exams@britishcouncil.or.kr (including candidate name, test date, test venue)