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Test Delay and Cancellation Policy

The new Test Delay and Cancellation Policy will take effect from Saturday, 4 May 2019.
Please note that for those who have already paid for test fee before 4 May 2019, will be affected by previous test delay and cancellation policy.

Before Change: Test delay and Cancellation policy deadline is 15 days prior to the test
Ex) Candidate who has paid for test fee on 3 May for 23 May 2019 test, can request delay/cancellation until 15 days prior to the test date.

After Change: Test delay and Cancellation policy deadline is 7 days prior to the test
Ex) Candidate who has paid for test fee on 4 May for 23 May 2019 test, can request delay/cancellation until 7 days prior to the test date

  • Deadline: 7 days prior to the test
  • How to: go to ‘Applications Amendments’
Period Commission for Cancellation Commission for Test Delay
Within 7 days after the payment date None Charge
After 8 days from the payment date Charge
7 days before the test date Non-refundable Non-delayed

※ Please see the below more details.
Ex) The deadline for 16 Mar IELTS is 11:59pm on 8 Mar. (Candidate who has completed the payment 7 days before the test date cannot request the cancellation and test delay.)

Within 7 days after the payment date

  • Commission for Cancellation : None
  • Commission for Test Delay : Charge

After 8 days from the payment date

  • Commission for Cancellation : Charge
  • Commission for Test Delay : Charge

7 days before the test date

  • Commission for Cancellation : Non-refundable
  • Commission for Test Delay : Non-delayed
Test Type Test Fee Comissions
for Test
Delay
Comissions
for Test
Cancellation
Refunded
Amount
IELTS for regular IELTS for regular(Paper-based) 260,000 30,000 65,000 195,000
IELTS for regular(Computer-delivered)
IELTS for UKVI IELTS for UKVI(Paper-based) 324,500 40,000 79,500 245,000
IELTS for UKVI(Computer-delivered)
IELTS Life skills 242,000 40,000 60,500 191,500

※ Unless more than 7 days prior notice is given, candidates have to re-apply and pay the full fee again.
- Paper-based IELTS and UKVI information on HERE
- Computer-delivered IELTS information on HERE

IELTS for regular(Paper-based/Computer-delivered)

  • Test Fee : 260,000
  • Comissions for Test Delay : 30,000
  • Comissions for Test Cancellation : 65,000
  • Refunded Amount : 195,000

IELTS for UKVI(Paper-based/Computer-delivered)

  • Test Fee : 324,500
  • Comissions for Test Delay : 40,000
  • Comissions for Test Cancellation : 79,500
  • Refunded Amount : 245,000

IELTS Life skills

  • Test Fee : 242,000
  • Comissions for Test Delay : 40,000
  • Comissions for Test Cancellation : 60,500
  • Refunded Amount : 191,500

※ Unless more than 7 days prior notice is given, candidates have to re-apply and pay the full fee again.
- Paper-based IELTS and UKVI information on HERE
- Computer-delivered IELTS information on HERE

Test Delay

  • -You are not allowed to sit the test without your passport. No delay or refund will be offered.

    e.g) Loss of passport, Submission for visa application, Issue a new passport

    -You can select your new test date within Exam Schedule registered on the website form your original test date.
    (IELTS registration-> Online registration-> Exam Schedule)

Test Cancellation & Refund

  • -If you request test cancellation after the deadline due to the medical issues, nature disasters, or accidents with appropriate evidences and proofs, Please send us the documents within 2 days to support your request.( Medical evidence : Illness or serious cause-It does not include a minor illness such as a cold.)

    e.g.) 7 JUL IELTS Candidate: Candidate should contact to British Council office via mail or phone by 9 JUL(Next Monday) and send the supporting documents by 10 JUL(Next Tuesday).

    -Candidates who are unable to take the test for personal reasons such as a minor illness or a trip will not receive a refund.

    -Candidates should send an e-mail related to Test Delay or Refund with below address.
    E-mail address: exams@britishcouncil.or.kr (including candidate name, test date, test venue)