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Test Delay and Cancellation Policy

The new Test Delay and Cancellation Policy will take effect from Saturday, 4 May 2019.
Please note that for those who have already paid for test fee before 4 May 2019, will be affected by previous test delay and cancellation policy.

Before Change: Test delay and Cancellation policy deadline is 15 days prior to the test
Ex) Candidate who has paid for test fee on 3 May for 23 May 2019 test, can request delay/cancellation until 15 days prior to the test date.

After Change: Test delay and Cancellation policy deadline is 7 days prior to the test
Ex) Candidate who has paid for test fee on 4 May for 23 May 2019 test, can request delay/cancellation until 7 days prior to the test date

  • Deadline: 7 days prior to the test
  • How to: go to ‘Applications Amendments’
Period Admin fee for Cancellation Admin fee for Test Delay
Within 7 days after the payment date None Charge
After 8 days from the payment date Charge
7 days before the test date Non-refundable Non-delayed

※ Please see the below more details.
Ex) The deadline for 22 June IELTS test is 11:59pm on 14 June. (Candidate who has completed the payment 7 days before the test date cannot request the cancellation and test delay.)

※ IELTS Test Cancellation of the registration day Policy
Regardless of the exam registration deadline, if candidates cancel the tests on the day the registration is made, the candidates can get full refunds. It is possible to request the cancellation before the midnight of the exam registration date. If candidates request the cancellation after British Council Korea business hour (9:00 – 17:00, Mon - Fri), you should send the email regarding your inquiries at exams@britishcouncil.or.kr. by 23:59:59pm on the day.

Within 7 days after the payment date

  • Admin fee for Cancellation : None
  • Admin fee for Test Delay : Charge

After 8 days from the payment date

  • Admin fee for Cancellation : Charge
  • Admin fee for Test Delay : Charge

7 days before the test date

  • Admin fee for Cancellation : Non-refundable
  • Admin fee for Test Delay : Non-delayed

※ IELTS Test Cancellation of the registration day Policy
Regardless of the exam registration deadline, if candidates cancel the tests on the day the registration is made, the candidates can get full refunds. It is possible to request the cancellation before the midnight of the exam registration date. If candidates request the cancellation after British Council Korea business hour (9:00 – 17:00, Mon - Fri), you should send the email regarding your inquiries at exams@britishcouncil.or.kr. by 23:59:59pm on the day.

Test Type Test Fee Admin fee
for Test
Delay
Admin fee
for Test
Cancellation
Refunded
Amount
IELTS for regular IELTS for regular(Paper-based) 260,000 30,000 65,000 195,000
IELTS for regular(Computer-delivered)
IELTS for UKVI IELTS for UKVI(Paper-based) 324,500 40,000 79,500 245,000
IELTS for UKVI(Computer-delivered)
IELTS Life skills 242,000 30,000 60,500 181,500

※ Unless more than 7 days prior notice is given, candidates have to re-apply and pay the full fee again.
- Paper-based IELTS and UKVI information on HERE
- Computer-delivered IELTS information on HERE

IELTS for regular(Paper-based/Computer-delivered)

  • Test Fee : 260,000
  • Admin fee for Test Delay : 30,000
  • Admin fee for Test Cancellation : 65,000
  • Refunded Amount : 195,000

IELTS for UKVI(Paper-based/Computer-delivered)

  • Test Fee : 324,500
  • Admin fee for Test Delay : 40,000
  • Admin fee for Test Cancellation : 79,500
  • Refunded Amount : 245,000

IELTS Life skills

  • Test Fee : 242,000
  • Admin fee for Test Delay : 30,000
  • Admin fee for Test Cancellation : 60,500
  • Refunded Amount : 181,500

※ Unless more than 7 days prior notice is given, candidates have to re-apply and pay the full fee again.
- Paper-based IELTS and UKVI information on HERE
- Computer-delivered IELTS information on HERE

Test Delay

  • -You are not allowed to sit the test without your passport. No delay or refund will be offered.

    e.g) Loss of passport, Submission for visa application, Issue a new passport

    -You can select your new test date within Exam Schedule registered on the website form your original test date.
    (IELTS registration-> Online registration-> Exam Schedule)

Test Cancellation & Refund

  • -If you request test cancellation after the deadline due to the medical issues, nature disasters, or accidents with appropriate evidences and proofs, Please send us the documents within 2 days to support your request.( Medical evidence : Illness or serious cause-It does not include a minor illness such as a cold.)

    e.g.) 7 JUL IELTS Candidate: Candidate should contact to British Council office via mail or phone by 9 JUL(Next Monday) and send the supporting documents by 10 JUL(Next Tuesday).

    -Candidates who are unable to take the test for personal reasons such as a minor illness or a trip will not receive a refund.

    -Candidates should send an e-mail related to Test Delay or Refund with below address.
    E-mail address: exams@britishcouncil.or.kr (including candidate name, test date, test venue)