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Regular IELTS Delay and Cancellation Policy

Please check the below page for UKVI and Life skills cancellation Policy.
※ UKVI and Life skills cancellation Policy Page

  • How to apply : [Login]→[My Page]→[Application Amendments]
Period for Cancellation Admin fee for Cancellation
Within 7 days after the payment day None
After 8 days from the payment day Charge
7 days before the test date Non-refundable
Period for Test Delay Admin fee for Test Delay
5 weeks before the test date None
Within 5 weeks after the test date Charge
3 days before the test date Non-delayed

※ The deadline for 20 June IELTS test Cancellation is 23:59:59 on 12 June. (Candidate who has completed the payment 7 days before the test date cannot request the cancellation.)

※ The deadline for 20 June IELTS test Delay is 23:59:59 on 16 June.

※ 2020 Computer-delivered IELTS Delay deadline HERE

※ 2020 Computer-delivered IELTS Cancellation deadline HERE

  • Delay / Cancellation Fee
Test Type Test Fee Admin fee
for Test
Delay
Admin fee
for Test
Cancellation
Refunded
Amount
IELTS for regular Paper-based 260,000 45,000 65,000 195,000
Computer-delivered 273,000 205,000

※ If the test date is within 7 days from registration date, the cancellation is not allowed.


※ Same-day cancellation requests are limited to the details requested through the website before midnight (23:59:59 of the day) on the day of payment, and will be fully refunded.
If a cancellation request cannot be made through the website, only requests submitted through e-mail(exams@britishcouncil.or.kr)before midnight on the day of payment can be processed.

Within 7 days after the payment date

  • Admin fee for Cancellation : None
  • Admin fee for Test Delay : Charge

After 8 days from the payment date

  • Admin fee for Cancellation : Charge
  • Admin fee for Test Delay : Charge

7 days before the test date

  • Admin fee for Cancellation : Non-refundable
  • Admin fee for Test Delay : Non-delayed

※ The deadline for 20 June IELTS test Cancellation is 23:59:59 on 12 June. (Candidate who has completed the payment 7 days before the test date cannot request the cancellation.)

※ The deadline for 20 June IELTS test Delay is 23:59:59 on 16 June.

※ 2020 Computer-delivered IELTS Delay deadline HERE

※ 2020 Computer-delivered IELTS Cancellation deadline HERE

  • Delay / Cancellation Fee

IELTS for regular(Paper-based)

  • Test Fee : 260,000
  • Admin fee for Test Delay : 45,000
  • Admin fee for Test Cancellation : 65,000
  • Refunded Amount : 195,000

IELTS for regular(Computer-delievered)

  • Test Fee : 260,000
  • Admin fee for Test Delay : 45,000
  • Admin fee for Test Cancellation : 65,000
  • Refunded Amount : 195,000

※ If the test date is within 7 days from registration date, the cancellation is not allowed.


※ Same-day cancellation requests are limited to the details requested through the website before midnight (23:59:59 of the day) on the day of payment, and will be fully refunded.
If a cancellation request cannot be made through the website, only requests submitted through e-mail(exams@britishcouncil.or.kr)before midnight on the day of payment can be processed.

Test Delay

  • -You are not allowed to sit the test without your passport. No delay or refund will be offered.

    e.g) Loss of passport, Submission for visa application, Issue a new passport

    -You can select your new test date within Exam Schedule registered on the website form your original test date.
    (IELTS registration-> Online registration-> Exam Schedule)

Test Cancellation & Refund

  • -If you request test cancellation after the deadline due to the medical issues, nature disasters, or accidents with appropriate evidences and proofs, Please send us the documents within 2 days to support your request.( Medical evidence : Illness or serious cause-It does not include a minor illness such as a cold.)

    e.g.) 7 JUL IELTS Candidate: Candidate should contact to British Council office via mail or phone by 9 JUL(Next Monday) and send the supporting documents by 10 JUL(Next Tuesday).

    -Candidates who are unable to take the test for personal reasons such as a minor illness or a trip will not receive a refund.

    -Candidates should send an e-mail related to Test Delay or Refund with below address.
    E-mail address: exams@britishcouncil.or.kr (including candidate name, test date, test venue)