Please check the below page for UKVI and Life skills cancellation Policy.
※ UKVI and Life skills cancellation Policy Page
Period for Cancellation | Admin fee for Cancellation |
---|---|
Within 7 days after the payment day | None |
After 8 days from the payment day | Charge |
7 days before the test date | Non-refundable |
Period for Test Delay | Admin fee for Test Delay |
---|---|
5 weeks before the test date | None |
Within 5 weeks after the test date | Charge |
3 days before the test date | Non-delayed |
※ The deadline for 20 June IELTS test Cancellation is 23:59:59 on 12 June. (Candidate who has completed the payment 7 days before the test date cannot request the cancellation.)
※ The deadline for 20 June IELTS test Delay is 23:59:59 on 16 June.
Test Type | Test Fee | Admin Fee for Test Delay or Cancellation |
Refunded Amount |
|
---|---|---|---|---|
Regular IELTS | IELTS on Paper | 273,000 | 68,000 | 205,000 |
IELTS on Computer |
※ If the test date is within 7 days from registration date, the cancellation is not allowed.
※ Same-day cancellation requests are limited to the details requested through the website before midnight (23:59:59 of the day) on the day of payment, and will be fully refunded.
If a cancellation request cannot be made through the website, only requests submitted through e-mail(exams@britishcouncil.or.kr)before midnight on the day of payment can be processed.
※ The deadline for 20 June IELTS test Cancellation is 23:59:59 on 12 June. (Candidate who has completed the payment 7 days before the test date cannot request the cancellation.)
※ The deadline for 20 June IELTS test Delay is 23:59:59 on 16 June.
※ If the test date is within 7 days from registration date, the cancellation is not allowed.
※ Same-day cancellation requests are limited to the details requested through the website before midnight (23:59:59 of the day) on the day of payment, and will be fully refunded.
If a cancellation request cannot be made through the website, only requests submitted through e-mail(exams@britishcouncil.or.kr)before midnight on the day of payment can be processed.
-You are not allowed to sit the test without your passport. No delay or refund will be offered.
e.g) Loss of passport, Submission for visa application, Issue a new passport
-You can select your new test date within Exam Schedule registered on the website form your original test date.
(IELTS registration-> Online registration-> Exam Schedule)
-If you request test cancellation after the deadline due to the medical issues, nature disasters, or accidents with appropriate evidences and proofs, Please send us the documents within 2 days to support your request.( Medical evidence : Illness or serious cause-It does not include a minor illness such as a cold.)
e.g.) 7 JUL IELTS Candidate: Candidate should contact to British Council office via mail or phone by 9 JUL(Next Monday) and send the supporting documents by 10 JUL(Next Tuesday).
-Candidates who are unable to take the test for personal reasons such as a minor illness or a trip will not receive a refund.
-Candidates should send an e-mail related to Test Delay or Refund with below address.
E-mail address: exams@britishcouncil.or.kr (including candidate name, test date, test venue)